Analyzing the Prime CRM Firms within the 2021 Forbes Cloud 100

14. Mailchimp

Mailchimp offers shoppers with an all-in-one built-in advertising and marketing platform geared up with options for viewers administration, buyer relationship administration, behavioral concentrating on, segmentation, advertising and marketing automation, analytics, A/B testing, inventive instruments, and a collection of integrations. The corporate desires to offer its clients with a single platform that may handle information, advertising and marketing channels, and insights from the identical place.

23. Braze

Braze is a buyer engagement platform supplier that works with shoppers in retail, e-commerce, monetary companies, journey, hospitality, media, and different industries. Along with its onboarding companies, Braze’s platform is supplied with cross-channel messaging instruments, e-mail advertising and marketing, reporting, analytics, A/B testing instruments, AI-enabled insights, and extra.

60. Intercom

Intercom is a buyer communications and conversational relationship platform that gives customers with conversational help, advertising and marketing, and engagement instruments. The corporate works with shoppers of all sizes throughout e-commerce, training, healthcare, and monetary markets. Intercom’s platform consists of numerous administration instruments, enterprise messenger functionalities, a buyer information platform, and integrations.

63. Weave

Weave is a buyer communications platform developed to assist customers appeal to new clients, maximize retention, and optimize engagement. The corporate primarily works with small companies working within the dwelling, healthcare, {and professional} companies markets. Weave’s options embody always-open mobility, customizable help companies, fee functionalities, and extra.

See the complete 2021 Forbes Cloud 100 list.


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