The final 18 months or so have been a busy time for Redspire! We’ve labored on plenty of thrilling digital transformation tasks, onboarded new purchasers, together with Virgin Cash, Beazley, BRIT and Arch to call a couple of, and naturally expanded our ever-growing crew with a whole lot of new faces.

Somebody who has been right here by way of all of it’s our Options Specialist Iain Kennedy. You could have seen him talked about in a few of our LinkedIn posts lately, and even seen him in a few of our movies on YouTube.

Iain performs an integral position in our Business crew, and we thought it was time we allow you to discover out what a day within the lifetime of Iain appears to be like like, his highlights from working in Redspire, if he’s wanting ahead to a return to the workplace and the way vital the shopper relationship is to success.

Iain, inform us about what a typical day appears to be like like for you at Redspire?

I’m fortunate within the sense that, throughout the industrial crew at Redspire {that a} typical day doesn’t actually exist. Each consumer we communicate to have their very own distinctive set of challenges, so which means our days are dynamic (pardon the pun).

Working from house has actually modified the construction of our working days, however what hasn’t modified is the collective crew ethic we’ve got. A typical day will encompass a crew assembly to synchronise on the working day/week forward and see the place we will help one another. From there, the day is made up of a combination of inner conferences and buyer conferences. For buyer conferences, we’ll at all times schedule in preparation time, whether or not that’s pulling collectively a deck, determining our strategy to a specific consumer’s downside, constructing a demo and so on.

After these conferences, it’s actually a case of doing any comply with up exercise. Which could possibly be sending out extra info to the shopper, scheduling the following catch up or writing proposals. I’ve received a concentrate on Insurance coverage purchasers, so I’m additionally accountable for engaged on our new ABM exercise and managing new alternatives with our present purchasers too.

Because you’ve joined Redspire, what have been among the highlights?

Having been at Redspire for 4 years now, I’ve labored in varied roles, beginning as a Junior Marketing consultant Within the supply crew earlier than transferring by way of to the industrial crew as a Resolution Specialist. Via that journey there have been many highlights:

  • The chance to self-direct my very own coaching and turn into licensed on Dynamics 365 and Microsoft Energy Platform. These are finest in school platforms throughout the enterprise utility house, which allow us to ship transformative options for our clients.
  • Publicity to crucial conferences with enterprise choice makers, whether or not that was to introduce Redspire, gathering necessities, delivering answer demonstrations, or presenting approaches. This publicity has enabled me to turn into somebody who’s comfy in these conditions.
  • I’ve been lucky in that I’ve been witness to the expansion of Redspire over this time. This could in fact be measured in monetary phrases, however it’s additionally measured by way of the event of the connection we’ve got with Microsoft, the calibre of the purchasers we’re working with, a lot of that are the best organisations inside their industries.
  • From a private standpoint, I used to be fortunate to go to Microsoft Encourage in Las Vegas, which was wonderful. It was an important expertise, and I used to be in a position to see all of the individuals who work throughout the Microsoft ecosystem descend into one location. I used to be surrounded by individuals who have that shared expertise and curiosity within the Microsoft world during which all of us spend our working lives.

You talked about {that a} typical day is totally different since working from house – how do you’re feeling about returning to the workplace?

Returning to the workplace is such an fascinating subject of dialog and an enormous problem for choice makers. I used to be somebody who liked the workplace; I loved the surroundings of being surrounded by folks working in the direction of a standard aim and the power that creates. I additionally see work as being a social exercise.

Nevertheless, working from house has proven that the know-how we use for distant working has been so profitable that we’ve got confirmed it’s potential to earn a living from home and be simply as productive. This implies there’ll inevitably be some type of hybrid mannequin, that means that being within the workplace gained’t be the identical and even when I’m on the workplace, I’m more likely to be speaking with individuals who aren’t. The hybrid mannequin is an enormous alternative although, particularly as I’m now in a position to communicate to many extra clients in a day than I used to be earlier than. The adoption of collaboration instruments reminiscent of Groups has enabled a lot larger effectivity engaged on tasks and alternatives. The continuation of that does excite me.

Lastly, as a member of the Business crew the place it’s all about relationship constructing, how vital are the shopper relationship to what Redspire do?

Buyer relationships are crucial, and we’re very lucky to have nice relationships with our purchasers. The important thing to nice relationships on this house is to ship worth, and our strategy ensures that we at all times try this. Our main focus is on “the why” and never “the how” or “what”. When focus is on “the why”, It helps our clients obtain impactful enterprise advantages by way of working with Redspire and as soon as that’s realised the connection half is straightforward.

We’d prefer to thank Iain for giving up a few of his time to reply a couple of questions for us. You’ll be able to comply with Iain on LinkedIn here, and if you want to search out out extra about how our solutions might help your corporation get in touch.


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